Gartner recently published an interesting article talking about how IT organizations should move to “event-centric” IT in order to proactively respond to events within the business. In fact, Gartner predicts that:
by 2020, achieving broad competence in event-driven IT will be a top-three priority for the majority of global enterprise CIOs.
But what does “event-centric” really mean? Essentially, they believe that monitoring technology within the business that proactively identifies a “business event” that may require an action and the proactively starting that action without human intervention. Many IT organizations have already taken steps in this direction for their own work. As an example, IT may have a script that runs to identify newly terminated employees within the HR system. This automatically triggers the removal of the user’s system access and a task to collect the user’s computing devices.
Ultimately, IT and the Business must partner together to identify opportunities to deploy the technology necessary to encourage this proactive approach.
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